Satisfaction Surveys for Gyms

Every day we live worried about our state of health. Between routine, the multiple tasks with them bring responsibilities, erode our body and the peace we want to rescue so much.

One of the best ways to get rid of the weight of problems, recover health and a little of that youth yesterday, we did it by attending gyms.

Not only because we interact with others who pursue different goals, but also because the changes that originate in our outward and inner appearance are radical, and once those changes happen we no longer want to go back.

Needless to say, the atmosphere in which a gym should be surrounded by dynamism, energy and good energy.

Each client should enjoy the services it offers, from machines in good condition, trainingym activities, coaches with the best strategies to achieve the fitness figure you dream about and the musical background that excites you to follow the training.

What a satisfaction survey for Gym pursues

Many times, by following the same routines daily, we don't notice that we fail. If someone from the group that is responsible for running the establishment is not giving its 100%, or if some machine started to squeak, they can be part of the causes.

Taking care of a business like this is quite difficult and, in addition, much of the health of those who visit the training center is in the hands of the gym managers, so you need to pay attention to the opinions of the customers and thank them for the time they take when they want to answer a survey.

You should be very clear about the main goals you are pursuing when you conduct the survey and be prepared for criticism, if they are even greater than compliments.

Consider it as the best opportunity to improve and turn your business into one of the best. After all, do not forget that the customer will think that you consider it important and that is why you have bothered to hear their opinion.

Keep in mind the clarity of your questions, avoid confusing your customers and for this use a clear and simple language.

Give his times users, make them feel comfortable, choose the best time for him, not all the best moments are the same for all people attending a gym, so he studies the possibility of himself choosing when the right time is right.

Tablet Survey Apps for gyms are very practical, eye-catching, fast, and entertaining. So much so, it may be the same customer who asks you to participate in the set of reviews that will help you move forward with your business.

Different answers in the best surveys

You have different options to get feedback from your users about the products or services. Have you thought about the best way to get to them without them feeling compelled or harassed? Is the survey done naturally, spontaneously and even amusing? Do you and your clients form a team? Then take the moment to define what kind of questions you will ask.

  • Text Questions: Here, your customers express everything they think about your gym or fitness center, confidently argue what they like and what they want it to improve, for this type of answer you should know that you will spend a lot of your time evaluating them.
  • Questions with numerical answers: Answers in this regard are quick but they awaken the customer's curiosity about your interest in them. Questions related to your age, date of birth, and/or contact number. Of course, these are important data for your stay in the gym, your health is important and depends on this data.
  • Multiple choice questions: This way is fast and very effective. Your customers know your gym, the staff, the machines, the bathrooms very well, so an online survey would be very practical. It can be carried out from any device and anywhere in which all customers have it in sight, for example: at the reception.

What to ask in a satisfaction survey for gyms?

We talk about being clear, direct, simple and inspiring customers trust, making them feel part of the team and that their opinions, without a doubt, are very important.

Following the theme of gyms, what you want to know about them would be something like:

  • How did you get to know about us?
  • From 1 to 10, how satisfied are you with the attention given to you by coaches?
  • Have you noticed any changes in your body and health since you attend the gym?
  • How many days a week do you attend the gym?
  • What are the workouts you like best to do?
  • What do you think of our facilities?
  • Would you recommend us?

Once you get these answers it's time for you to accept each of them, they are few but very valuable and they will certainly serve you a lot.

Using survey apps makes everything much simpler, more eye-catching, and more effective. At the end of the day, you need totals and our survey app is ready to give you the information you need.

EasyCSAT helps you know the opinion of your users

With the easyCSAT app you will see how easy it is to know your customers' opinion regarding the gym, the activities you have planned, the training classes, sports events and the service in general.

easyCSAT is everything you need to know the satisfaction of your customers

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