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Tablets Surveys
to measure satisfaction.Your survey is running in a few minutes and in real time.CREATE SURVEY
Tablet Satisfaction Surveys App
In your restaurant, in your shop, in your hotel or wherever you want. With our App your customers will be able to answer your satisfaction survey effortlessly and you will be able to discover what matters most to your customers.
Time
Your satisfaction survey available in minutes
Cost
No complicated costs, pay only for what you use
Scope
Receive real-time feedback from more customers
Quality
Use the information to improve your products or services
Easy to use and works as described
We have been using EasyCSAT to get information about our guests' perspectives and experience, as well as an administrative tool in marketing events and works exactly as described. Our point of contact is always available to provide us with the best way to maximize our survey information. It is an essential tool for any business.
Herramienta perfecta para encuestas con tablets
Después de probar algunos días en easyCSAT, puedes saber cómo funciona y cómo puedes usarlo en diferentes situaciones. Después de utilizar la version de prueba gratuita, easyCSAT me llamó para preguntarme si todo funcionaba correctamente y si tenia alguna pregunta. Respondieron todas mis preguntas de inmediato e incluso semanas después pude contactarlas por correo electrónico y obtuve todas las respuestas que necesitaba. Servicio al cliente rápido y profesional.
Gran instrumento de encuestas
Utilizamos este software de encuestas en un museo y fue increíblemente fácil actualizar preguntas y crear nuevas encuestas. La interfaz también era intuitiva y fácil de usar para los visitantes.
Hace un uso eficiente del diseño de la encuesta y del tiempo
Nuestra empresa utiliza Easy Csat principalmente para obtener miles de valoraciones de clientes en más de cien establecimientos diferentes Chile y EE. UU. Sus diversas formas de descargas facilitan la visualización de datos específicos para el propósito del cliente. Los datos se cargan inmediatamente después de finalizar la encuesta.
Excelente software, maravilloso servicio al cliente
Utilicé easyCSAT en el pasado para recopilar datos de encuestas ambientales públicas para uno de mis proyectos de pregrado. El software me pareció increíblemente fácil de usar: mi encuesta fue muy fácil de configurar y todo fue muy personalizable. Había una función que necesitaba que no estaba disponible en ese momento, y después de una conversación con atención al cliente, agregaron esta función después de solo un breve período de tiempo.
Satisfaction Surveys on Tablets
Knowing your customer's opinion, experience, and feedback about your products or services is important, but interpreting the results is critical. It is very difficult to please all your customers and have everyone satisfied at any time, but it is harder even if you can't know their needs and opinions and then improve the products and services.
Why use surveys with tablets?
You don't have to be an expert in CSAT, customer satisfaction or customer experience, but at some point you want to know what your customer thinks about your business, products or services, if you have a restaurant you would like to know if customers are happy with your main course or if your hotel customers are really happy with your service, that information allows you to give your customers a better experience.
You can't take a survey and ask the customer if they have been well served or if they are satisfied with the company. Depending on the type of business you have, you may not be able to get the email address to send him a satisfaction survey.
But this doesn't have to be the case in your business, with EasyCSAT you can do customer satisfaction surveys anywhere and before they leave your company. Simply download our app to a tablet or mobile device, set up the survey and each of the questions that best suit your industry, and leave it in a visible place for all your customers to see and answer questions.
It's something new and people like new things, so that customer will not resist answering the questions of your satisfaction survey, in addition to this, the “faces” to value the service they will see on the Tablet, are made with colors that will attract your customer's attention, this allows you to get more information about the experience of your customers.
Allow your customers to value your company, product or service completely in real time and without complicated setups, so you can deal with what really matters: Give better service, better satisfaction, and get your customers back to your business again and again.